Terms and Conditions

Terms and Conditions

Harley Street Online Counselling Agreement

Welcome to Harley Street Online Counselling with Chris Stavri. Before engaging in counselling services, it is important to review and agree to the following terms and conditions:

Adherence to BACP Code of Ethics

As a professional counsellor, Chris Stavri adheres to the British Association for Counselling & Psychotherapy Code of Ethics.

Crisis and Urgent Needs

The counselling services provided by Chris Stavri through Harley Street Online Counselling are not intended for crises or urgent needs. In the event of a crisis, please call your local emergency service or visit the nearest emergency room.

Confidentiality

All information shared with the therapist is confidential, unless the client presents a danger to themselves or others, or there is a mandated reporting of abuse of children or elders.

First Session

The first session is an opportunity for both the client and the therapist to get to know each other. During this session, we will ask questions to gather information and expectations of counselling. This information will be used to create a plan for counselling.

Commitment to Therapy

For a better therapeutic experience and outcome, it is recommended that clients commit to meeting with the therapist once a week, usually on the same set time and day.

Planned Break

The therapist will give at least one week’s notice for any planned break. Likewise, the client must give at least one week’s notice for any planned break.

Pricing and duration of the sessions

For Individual Counselling

Each individual one-to-one counselling session costs £120.

For a block of 6 individual sessions, the fee is £600 (You pay for 5 sessions and get 1 session added on for free). These 6 sessions must be used up within 8 weeks; otherwise, they are considered lost.

For a block of 10 individual sessions, the fee is £950 (You pay for 8 sessions and get 2 sessions added on for free). These 10 sessions must be used up within 12 weeks; otherwise, they are considered lost.

Each individual one-to-one counselling session lasts for 50 minutes. Additionally, a free 10-minute meditation can be incorporated at the end of each session, resulting in a total duration of 60 minutes.

For Couples Counselling

One couples counselling session is £190 for one hour.

For a block of 6 couples counselling sessions, the fee is £950 (You pay for 5 sessions and get 1 session added on for free). These 6 sessions must be used up within 8 weeks; otherwise, they are lost.

For a block of ten couples counselling sessions, the fee is £1,520 (You pay for 8 sessions and get 2 sessions added on for free). These 10 sessions must be used up within 12 weeks; otherwise, they are lost.

Each couples counselling session lasts for 1 hour. Additionally, a free 10-minute meditation can be incorporated at the end of each session, resulting in a total duration of 70 minutes.

Payment

Payment should be made at least 7 days in advance by bank transfer or PayPal and is non-refundable without any exceptions.

Voluntary Participation

The client is not obliged to continue with therapy after each session. However, if a block of sessions has been paid, the fee is non-refundable without any exceptions.

Termination of Counselling

When the client wishes to terminate counselling, it is recommended to arrange a final session to work through the ending of the counselling experience.

Termination by Therapist

The therapist has the right to terminate the counselling agreement at any time and, if possible, a reason will be given. In this case, the counsellor will refund the fee for any sessions left over on a block-of-sessions agreement.

Refund Policy

Once you have made the payment for a session or block of sessions, kindly note that the fee is, without exception, non-refundable.

This policy ensures that your fee secures the session slot exclusively for you, allowing the therapist to prepare in advance and focus on your counselling needs.

Zoom Counselling Sessions

All counselling sessions are conducted online via the Zoom platform.

Upon receipt of your payment, the therapist will promptly send you a Zoom link that will grant you access to our online counselling session. Zoom provides a secure and confidential platform for counselling discussions, ensuring your privacy throughout the sessions.

The client is required to enter the Zoom counselling space at least 5 minutes before the session starts. If the client enters the counselling session late, the time cannot be added on.

In the case of an emergency where the therapist cannot attend, the session will be re-scheduled at a suitable time for both the client and the therapist.

Acknowledgement of Terms

By filling and submitting the form and making the first payment, you acknowledge, respect, understand, and agree to all the above terms.

Fill out and send the form below, as a confirmation of your agreement with the above terms and conditions.

Please, review all the terms and conditions carefully before proceeding.

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